1. Organise for loading and dispatch of product.
   • Dispatch order is obtained and reviewed for completeness.
   • Product dispatch requirements are checked with product and transport availability.
   • Request is made to designated personnel for specified quantity of specified product to be prepared and/or delivered to dispatch area.
   • Product dispatch is scheduled and confirmed with contractor or driver to ensure maximisation of load.
   • Contract or external drivers are advised of enterprise occupational health and safety (OHS) and site policies and procedures.
   • Appropriate machinery, equipment and labour required for dispatch activity are identified and organised according to enterprise procedures.
   • Hazards are identified and controlled according to job requirements and enterprise procedures.
   • Emergency and personal protective equipment (PPE) is selected and fitted according to job requirements, manufacturer specifications, OHS procedures and enterprise requirements.
2. Coordinate loading of product.
   • Loading site is organised to ensure safe and efficient loading of product.
   • Product to be loaded and specific loading requirements are clearly communicated to drivers.
   • Signalling and instructions are provided to drivers to ensure safe and efficient loading.
   • Loading site is monitored to ensure compliance with loading instructions, containment of product within designated loading area, and availability of space for loading.
   • Product is accurately measured and loaded into dispatch vehicle according to enterprise procedures.
   • Product is recorded as loaded for dispatch according to enterprise requirements.
   • Load is checked to ensure that it is adequately covered, contained and/or secured according to enterprise and regulatory requirements.
   • Load is weighed to ensure dispatch order is met.
   • Driver is provided with load documentation and delivery note according to enterprise requirements.
3. Clean up loading area.
   • Loader and vehicle hygiene are maintained between loads.
   • Area and equipment are monitored for cleaning and clearing to ensure safe and effective operation according to enterprise requirements.
4. Document product dispatch.
   • Dispatch information is recorded accurately and promptly, and provided to sales office according to enterprise requirements.

This section describes the essential skills and knowledge and their level required for this unit

Required skills include

demonstrating safe and efficient work practices

measuring including weights volumes and bucket volumes

operating loadshifting equipment

organising a site

using a computer to obtain and record dispatch information

using PPE

using signalling and communication techniques and equipment

Required knowledge includes

bulk density and moisture effects on weight and volume

communication techniques and equipment

customer service

measurements including weights volumes and bucket volumes

OHS requirements

provisions of the Trade Practices Act in regard to weights and measurements of bulk product

relevant regulations governing site operation

types and performance characteristics of vehicles and loading equipment used in a composting enterprise

Overview of assessment

This unit of competency could be assessed on its own or in combination with other units of competency relevant to the job function such as after

RTCA Maintain properties and structures

RTC2210A Maintain properties and structures

RTCA Follow OHS procedures

RTC2701A Follow OHS procedures

RTCA Observe environmental work practices

RTC2702A Observe environmental work practices

RTEA Recognise raw materials production processes and products on a composting site

RTE2507A Recognise raw materials, production processes and products on a composting site

RTEA Recognise and respond to fire emergencies on a composting site

RTE2709A Recognise and respond to fire emergencies on a composting site.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The critical requirements for this unit of competency as a whole are listed below

Assessment must confirm ones ability to

organise a loading site

correctly interpret dispatch orders

organise and coordinate loading

measure product quantity for dispatch

load correct product for dispatch

communicate instructions verbally and nonverbally via signals

select and use emergency and PPE equipment

identify hazards associated with loading

implement risk minimisation actions

Context and specific resources for assessment

Assessment for this unit of competency is to be largely practical in nature and must be assessed in a commercialscale composting facility or in a situation that reproduces andor simulates operational conditions

For valid assessment one should have opportunities to participate in exercises case studies and other real and simulated practical and knowledge assessments that demonstrate the skills and knowledge specified in this unit

The candidate should also have access to the following resources

products for loading

vehicles to be loaded

quantity measurement machinery or equipment such as weighbridge frontend loader or loader with bucket scales

PPE

computer and merchandising software

forms used for product dispatch

Guidance information for assessment

To ensure consistency in ones performance competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and where possible over a number of assessment activities

The skills and knowledge required to demonstrate competency must allow for application in a broad industry context and should be transferable to a range of work environments including the ability to deal with unplanned events For example this could include work within composting operations of varying scale processing a range of different raw materials producing a range of different composts and valueadded products to meet the demands of different markets located in an urban or rural context with varying environmental constraints and using various equipment practices technologies and management systems

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.